Some of our recent customer feedback
Only pay for the insurance cover you
need
Landlady of The Bell, Mrs Dyer has found that Premierline Direct
were able to recognise her needs as a wet pub, and provide a policy
that delivered the insurance cover she needed, without paying for
kitchen cover she did not.
"When we first took out the policy that was how it felt,
that they were offering us a flexible policy that suited us and
certainly that's why I've stayed…I stick with them because they
don't mess me around."
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Competitive prices without being
pushy
Mr Fieldsend of Interphase Interiors explains why Premierline
Direct have continued to deliver great value insurance without the
hard sell. This is just one of the reasons he's kept his shop
insurance with Premierline Direct for the last 10 years…
"Premierline have been consistent with competitiveness and
their organisation is such that I do not need to chase them, they
remind me, the're not pushy which suits us down to the
ground."
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Policies that grow with your
business
Businesses change direction, and this was never more the case
than with Universal Contracts, who over the years have expanded
their offering to include new trades and services. Premierline
Direct have been able to build a policy to ensure their insurance
has kept up with their changing insurance needs. Mr Pearson
explains why Premierline Direct is his insurer of choice.
"Over the years our company has changed and our policy has
changed a bit, more employees, bigger insurances and different
insurances for different jobs and it's just a phone call
really."
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Claims dealt with
efficiently
Everyone hopes they do not need to claim on their insurance, but
when you do you want an insurer to be there and deliver on
their promises. Mr Patel explains how Premierline delivered a fast
and efficient service to settle a claim with the minimum of time
and fuss.
"We've had to make claims on two occasions before, both for
burglaries and they have been dealt with efficiently and
satisfactorily… I've been with Premierline for the past 10 years
and they have been very efficient and the service was very good. I
would recommend them to anybody."
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Great value for money
Mr James, owner of the The Belvedere Hotel in Blackpool wanted
to grow his business, but was wary of rising insurance costs.
Fortunately Premierline Direct were able to offer a premium that
was competitive meaning his expansion plans could go ahead.
"We felt like we could expand and a neighbouring hotel came
up for sale. Now I suppose being a little bit naïve at the time,
people suggested well don't forget your business insurance will go
through the roof. we thought well we'll get in touch with
Premierline and just see before we go ahead with the project and
tell them us plans and all that and they quoted a very reasonable
price…we're still not looking back."
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Great service you'd
recommend
See what Mrs Harland, co-owner of The Hair and Body Works,
Widnes, has to say about her faultless claims experience. From
initial quote through to completed claim we delivered efficient,
hassle free service so that she could focus on running her day to
day business effectively.
"We've been with Premierline for the last 10 years and we can
come to work and have peace of mind knowing that everything will be
sorted if we ever need them, so thank you."
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