We regard the privacy of those who use this website ("the Site") as very important.
We have created this Privacy Policy to explain to you what personal information we collect about you and the purposes for which we may use such personal information. "Personal information" is information that can identify you as an individual. Whilst it does not include information about companies it does include information we collect about company directors, officers, employees, sole traders and members of partnerships and you must have obtained their consent to our using their data.
By submitting personal information to us you consent to our collection and use of the information as set out in this Privacy Policy.
Who are we?
Premierline Direct is a trading name of Allianz Business Services Limited which is a company registered in England and Wales under company number 4521167. Our registered office is at 57 Ladymead, Guildford, Surrey. We are the data controller under the United Kingdom's Data Protection Act 1998 in respect of the personal information to which this Privacy Policy applies. We have notified the Office of the Information Commissioner of our data processing activities: our registration number is Z7570117.
What information do we collect from visitors to the Site?
The information you provide may be used by us to offer you a quotation, deal with any aspects of your policy, to search credit reference agencies (who may keep a record of the search), and for customer surveys, market research and compliance business reviews. The information you provide us with may include your name, address, date of birth, telephone number, email address, renewal date(s), bank details including your credit/debit card number and expiry date and details of your directors, officers, employees and partners who must have consented to our using their details. Such information may be disclosed to regulatory bodies such as the Financial Services Authority and to other insurance organisations, professional advisers and mediation companies to administer and regulate your insurance, help offset risks and prevent fraud. Any information you supply to us must be accurate and up to date and you should inform us if any such information requires updating.
How do we use your personal information?
It may be used by companies within the global Allianz group of companies to inform you about any products, services and offers we may consider to be of interest to you. We will do this by writing to you, by telephone (including by way of automatic dialing), by fax, by email or by access to our website. If for any reason you do not want to receive this information please write to us at The Marketing Department, Premierline Direct, Caton Road, Lancaster, LA1 3PE.
To whom will we disclose personal information?
We may also pass your details onto other carefully selected third parties so that we may tell you of products and services which we feel may be of interest to you. If for any reason you do not want to receive such information please write to us at The Marketing Department, Premierline Direct, Caton Road, Lancaster, LA1 3PE.
How do you access the personal information we hold about you
Under the terms of the Data Protection 1998, you are entitled to a copy of all the information we hold about you. You can do this by writing to us including your name and address to The Marketing Department, Premierline Direct, Caton Road, Lancaster, LA1 3PE, enclosing a cheque or postal order for £10 made payable to Allianz Business Services Limited.
Cookies Policy
Whilst using this site, some information is collected automatically using 'cookies'.
What are cookies?
A cookie is a small text file that is sent to your computer and stored on your hard drive. This allows us to aggregate user data and analyse how the site is being used by visitors in order to optimise and create the best possible customer experience.
Collecting this anonymous information will help us understand visitors' browsing habits on our website. We use this information to deliver a more user-friendly and personal online service.
Why do we use cookies?
- Compile statistical reports on website activity, e.g. number of visitors and the pages they visit. By gathering this information, we can ensure that the content we provide is easily accessible, relevant and interesting to visitors.
- Temporarily store any information which you may enter in tools, such as calculators or demonstrations on our website. Information may need to be temporarily stored to deliver these types of services efficiently and is not used for any other means.
- In some cases, remember information about you when you visit our site. We may need to do this to provide some of our personalised services, such as getting a quote.
What do they not hold?
The cookies we use do not hold any personally identifiable data such as:
- Names
- Phone Numbers
- Email Addresses
- Mailing Addresses
- Bank Account Numbers
- Credit Card Information
At any time you can change your web browser settings to reject or delete cookies that have already been saved on your computer. This can be done by using the 'Delete History' options found in the menu-bar within your web browser. However this may prevent some parts of the website from working correctly on your computer.
You can stop cookies from being deployed on your computer by configuring your browser not to accept them or opt-out. Please refer to your browser's 'help' facility.
If cookies are already on your system, you can delete them - For more information on cookies and deletion of cookies please visit: www.allaboutcookies.org/manage-cookies.
In order to fully optimise our website, we use both Essential cookies and Non-Essential Cookies.
Session cookies / Essential cookies:
The most common 'essential cookies' is the shopping cart feature to save items as you progress through a site so that your items are not forgotten and appear in the 'checkout' stage when purchasing item(s) on a website. These are session cookies and deleted when you leave the site.
Persistent cookies / Non essential cookies:
Authentication is a common example to remember your log-in details when re-visiting a website. Other website features made possible by persistent cookies include: language selection, theme selection, menu preferences, internal site bookmarks or favourites, among many others. On your first visit, the website is presented in default mode. During your visit, you select your preferences and these preferences are remembered, through the use of the persistent cookie, the next time you visit the site.
Third Party Cookies:
In addition to cookies that Allianz places on your computer, cookies may also be placed on your computer by third parties that we use to display our advertisements on selected websites. Allianz may use reputable companies (such as 'DoubleClick') to evaluate the effectiveness of our advertising and promotions on third party websites. Please note that these cookies do not contain any personally identifiable data.
We may also use data tags on our website for reporting purposes, providing information such as the web browser used and the time and date of a visit to the Allianz website.
Web Analytics:
Websites enabled with web analytics tags such as Google Analytics, allow us to measure the performance of the pages on the website. We only use trusted web analytics platforms that provide statistical insight into interaction and behaviours of website visitors.
These platforms work by dropping a cookie onto your computer on our behalf. The information gathered by the cookies will be transmitted to a secure Server and fed into the Analytics software. This software will provide us with information about website usage that reflects visitor behaviours and used to enhance our website experience.
Google's own privacy policy can be found here: www.google.com/intl/en_uk/analytics/tos.html (see section 8 for policy related information).
Display Advertising:
You may see Allianz owned website advertisements/content on third-party websites. Allianz uses advertising techniques that target consumers. Some advertisements you may see will be facilitated through a Display Advertising Network.
One technique offered by Advertising Networks is Behavioural Targeting. Advertisements can be tailored to transmit advertising of a more relevant nature capturing user's online behaviour. These behaviours can then be used to inform a network to place an advertisement on a website that is part of the network.
Details of how you can 'opt out' of receiving cookies that support behavioural advertising can be found on the below site: www.youronlinechoices.eu
By 'opting out' of receiving cookies from any network, you may disable the ability for a network to deliver ads that are targeted to your interests.
Accepting or rejecting cookies - what you need to do
You can configure your internet browser to warn you each time a new cookie is about to be stored on your computer so that you may make a decision whether to accept or reject it.
Please refer to your internet browser's help section for specific instructions.
Please note that some parts of our website may not function properly if you reject cookies.
Further information about cookies:
The Interactive Advertising Bureau is an industry body that has produced a series of web pages which explain how cookies work and how they can be managed.
http://www.allaboutcookies.org/
http://www.aboutcookies.org/
With regard to the new requirements on cookies after the revision of the Privacy and Electronic Communications Regulations 2011, we are working towards implementing the new requirements in line with official guidance.
What about third party websites that you can access via the Site?
The Site contains links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other websites using the links provided, the operators of those websites may collect personal information from you which will be used in accordance with their respective Privacy Policies which you should read. We are not liable for the practices of such third party website operators in respect of your personal information.
Security of your data
Under the Data Protection Act we can only discuss your details with you. If you would like anyone else to act on your behalf please let us know. Your personal details may be transferred to countries outside the European Economic Area, however they will at all times be held securely and handled with the utmost care in accordance with all principles of UK law. We will store your personal information on our secure database but will not keep them longer than is necessary. Please be aware that the Internet is global and no data transmitted via the Internet can be guaranteed to be 100% secure during transmission.
What if you subscribe to any of our services?
This Privacy Policy covers the personal information you submit to us in relation to your use of this Site. If you subscribe to any of the services described on the Site we will ask you to agree to be bound by the terms of a separate agreement setting out, amongst other things, what your and our obligations are with regard to the personal information which will be processed as a result of your subscribing such services.
How will you know if we make any changes to this Privacy Policy?
We may amend this Privacy Policy from time to time. If we make any substantial changes to the way in which we use your personal information we will notify you by posting a notice on the Site's homepage: you can view the current version of our Privacy Policy at any time by clicking on the Privacy Policy link on the homepage.
