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Strategy Clinic - Caterer and hotelkeeper

23 March 2010

I own a small hotel and restaurant. Another local business was recently devastated by fire and was forced to close. How can I ensure my business is protected if the same thing happens to us?

Chris Little, Managing Director at Premierline Direct, answers: The first step is to complete a simple risk assessment identifying possible sources of where a fire could start. This may include kitchens, electrical wiring, contractor's work or weak areas of the building that might be susceptible to arson attacks.

Having understood the risks, a business should adopt preventative measures. Legally, all businesses have to abide by the 'Fire Precautions (Workplace) Regulations 1997', which are designed to make the workplace as safe as possible. As part of these regulations, you must put certain measures in place such as emergency exit routes, fire doors, emergency lighting, fire-fighting equipment and fire alarms. Also, in high-risk areas, such as the kitchen, automatic fire detectors should be installed to give extra protection for staff and business contents. Fire suppression equipment should be considered over cooking ranges, and remember to have a regular maintenance contract to clean grease and other deposits from extraction ducting.

Any signage on your premises should comply with the 'Health and Safety (Safety Signs & Signals) Regulations 1996' to point staff or visitors on the premises to escape routes or emergency exits and make sure staff are aware of emergency procedures.

Make sure that you are covered by a comprehensive and tailored insurance policy. Ensure you update and re-value your records to confirm that you are always fully protected if you have to make a claim.

Another area is business interruption, which covers any loss of income following a disaster, such as a fire or flood; with the aim of getting your business back on its feet as quickly as possible. It provides a financial safety net by covering any reasonable additional expenditure incurred in maintaining the income of your business.

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