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SMEs 'must be discrete with confidential information'

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Small firms could be putting their business at risk by talking about sensitive matters in public, one expert has claimed.

Samantha Botting, a senior consultant at Vodaphone UK, explained that if people openly talked about important details on their mobile phone, then firms risk loosing their competitive edge.

Ms Botting said: "A person sitting next to you could be that supplier, partner or customer, or a competitor and they'll find out things they're not supposed to.

"[Employees] should not think that voice and speaking is the only way to exchange important information – if you really have to do it there and then, then use another means."

She suggested that people should use things such as email or their firm's intranet if they need to communicate sensitive information while on the go.

According to research conducted by the firm, three-quarters of staff admit to openly discussing confidential information on a phone in public.


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