Small business insurance customers looking to make the shift to Microsoft's new Windows 7 programme in 2010 are likely to need remote support, it has been claimed.
According to remote access service Citrix Online, 55 per cent of small business IT professionals plan to implement Windows 7 in 2010 and 65 per cent believe the biggest hurdle they are likely to face will be limited understanding of computer operating systems and applications among staff.
Justin Madison, vice president of engineering and operations at the group, commented: "Especially for companies jumping from XP to Windows 7, the biggest headache may still be user support."
Gene Marks, a small and medium-sized business technology expert, added that if half of small business IT professionals plan to migrate to Windows 7 in 2010, it will mean that potentially 13 to 15 million small business insurance holders will be looking to make the transition in one year.
This week, IT industry commentator David Cartwright wrote for TechWorld that Windows 7 so far appears to be more stable than Microsoft Vista for operating business networks.
