Sales values for retail insurance holders decreased in May, new figures from the British Retail Consortium (BRC) have revealed.
According to the monthly BRC-KPMG Retail Sales Monitor, like-for-like sales values fell by 0.8 per cent when compared to last year, as retail insurance customers slipped from strong Easter results in April.
Stephen Robertson, BRC director general, said the report shows recovery for retail insurance holders was not achieved, despite the presence of bank holidays and sunny weather in.
He commented: "The turnaround in sales of big-ticket items such as furniture and large electricals, which would indicate real change in the mood of customers, still eludes us."
In addition, Helen Dickinson, head of retail at KPMG, said that better performance was expected to be seen and noted the results look disappointing in comparison to the positive figures reported previously.
Commenting after April's report, Richard Dodd, BRC head of media and campaigns, claimed many retail insurance holders believe they are a "blip" and predicted the sales boost will not be extended into the coming months.
