It isn't just start-ups that need a business plan.
You may run a restaurant or pub and plan to open
a new branch or section to the business; similarly for a hairdresser's, a motor trader, a chiropodist - whatever your business,
expansion plans probably mean the business will need an injection
of capital. Any bank or investor is going to want the insurance of
a solid business plan before they'll even consider handing over
hard cash.
These days, with credit still tightly restricted, the soundness
of your business plan, its profit forecasts and assessment of risk,
is going to come under greater scrutiny than ever.
There's a lot of advice out there about how to structure a
business plan, but we've tried to focus on essentials and condense
things down to 10 core tips, ones applicable whatever business you
run from be it a retailer, property owner or manufacturer.
First, though, what exactly is a business plan?
In a nutshell, it's a description of your business and an
analytical projection of its prospects.
So, with this is mind, before anything else, you should consider
two things: Do you have what you believe is a sound business
idea? Just as importantly, can you argue convincingly that
it's a sound business idea? And, do you believe you have
properly evaluated the market you're aiming at and that you
understand it?
If the answer to both is yes, start putting together your
plan.
Here are some do's and don'ts:
- Don't write just to impress, using business management jargon
that's unclear, simply because it seems to make what you're saying
sound grander than it really is. If you're talking about sales
people, don't call them Customer Fulfillment Executives! If
you believe in your business, explain it in simple, direct language
that's easily accessible.
Remember, this isn't a document you should be compiling and then
forgetting about. It's far more: a route map for the development of
your business. It may be subject to change, but it's still
something that you genuinely intend to follow, so make it
clear.
- Include an executive summary. This will appear first and will
be the first thing anyone reads. But you should write it
last. It's a distillation of what your business is all about
and it should be short, to the point and compelling. That may well
be the hardest part of the plan to write.
Think of it as your 30-second Lift Speech - that's how long
you'd have to impress a big shot banker you're traveling in a lift
with. You may find bullet points are a good way to hone
precisely what you think is most important.
- Don't get too hung up on mission statements or long-term
visions. These can be fine, but they can also be nothing more
than vague puff. Most smart investors will want to focus on
seeing that the initial planning and financials are sound and
carefully thought through.
- When it comes to forecasts, never ever guess. Back up what you
forecast with reasoned arguments and/or data and research. If you
don't do this you'll lose credibility with any potential investor
faster than they can say 'Next, please'.
- Spend a lot of time on your financial projections - these -
apart from the overall concept - will be the most heavily
scrutinised sections of your plan. If they're just wishful
thinking, it will speak volumes about how professionally your
business is run.
- For every aspect of the plan that can be categorised as
'strategic' - basically an objective - make sure you spend a
great deal longer explaining how this strategy will actually be put
into effect. In other words, above everything else, be
practical.
- Keep what you write as short as you possibly can. There's no
prescription for the length of your plan because every business is
different, both in scale and style. But it's worth reviewing
everything you've included and asking whether you can remove
individual words, sentences, even whole sections. The less time it
takes to get essential points across, the more chance you have to
impress.
- Do ask someone you respect (or several people), to read and
review your plan. Make sure they are people who know lots about
business, but next to nothing about your business sector. That way
you can be sure that your plan is clear to people outside your
industry.
- Be careful to show you have considered cashflow and not just
profits. It's all too easy, especially with start-up businesses, to
think only in terms of profits, but it's poor cashflow that can
bring a fundamentally profitable company to its knees. Potential
backers will be impressed to see this has been properly
considered.
- Remember that, most of time, it's not vital to have a unique
Dragons' Den style idea to sell. Most businesses are based on old
ideas properly executed in locations where there is a gap in the
market for that product - and that's true whether your business is
involved in manufacturing, engineering, wholesaling or it's a
shop. Don't spend too much time on what's unique about your
business unless it really is a key component. Just show that
there's a demand for your product or service and that you have
carefully considered how to supply it.