Making a claim
Remember, if you need to make a claim, the numbers
to ring are detailed below. Phone in, provide us with all the
details, and you'll receive all the guidance you need to get your
claim dealt with quickly and smoothly.
Here
are the numbers you need:
For
Commercial van policy holders, call
0845 600 0676 (open 24/7)
For
Motor trade policy holders, call 0844
412 9996 (9am - 5pm Monday - Friday
only)
For
all other policy holders, call:
- 0844 871 0940 (open Monday - Friday 9am -
5pm)
- 0870 606 1234 (outside these
hours)
For Commercial Legal Protection claims
call 0845 330 1180 (open
24/7)
Phone our claims line straight
away if you want to make a claim. Be ready to
give as much information as you have and you'll be given clear help
about what to do next. You will be sent a
claim form, which you will need to complete and
sign.
Glass
Replacement Service
Phone the claims line if you have
glass windows, doors, display units or partitions broken - we can
provide glass replacement assistance 24 hours a
day.
Emergency
Assistance
Our claims service can also get you help in an emergency -
at any time, day or night. We can provide help, for example, if
your insured property is damaged by a storm, a flood or during a
break in. We can give you details from our large
database of a contractor who specialises in the work you need
done.
